Government agencies in emerging economies are under intense pressures to improve and accelerate delivery of services to citizens. Sunsha services are designed to managed the required modernization of traditional operating processes and models, and the utilization of more efficient information management tools. Sunsha’s solution for governments span an entire range of processes and operations ranging from back-office processes such as Budgeting, Pro-curement, Finance, Human Capital Management, Payroll and Business An¬alytics, to citizen servicing processes such as Customer Care, Taxes, Bill¬ing and Collections Sunsha has expertise in building and delivering integrated solutions for governments. These solutions have an end-to-end perspective, and are designed to deliver holistic benefits. These service-orient¬ed applications are delivered through user-friendly browser-based screens, but can also be accessed through other devices or from other applications.