Physical Security

• Photo ID cards and access cards with easy-to-identify bands are issued to all employees
• Visitors are provided with separate ID cards and are not allowed beyond specific access points. They are accompanied by internal staff during their visit to the office premises.
• We have fire protection and fire extinguishers available at comfortable distance.
• The entire office premise has been designated as a non-smoking zone.
• Presence of security guards and 24x7 surveillance system
• Restricted access for each employee

Data Access Security

• Each client's process is run on a separate VLAN/VPN when run off-shore/off-site
• Software defined secure tunnels through the internet
• Only client authorized personnel is allowed to access the VNC/VLAN/VPN. This setup prevents others from accessing the project information
• Real-time Anti-virus and SPAM protection for desktops and servers
• Annual maintenance and scheduled preventive maintenance in place for critical assets
• Adequate spares are available for all critical infrastructure, thereby minimizing downtime
• Wireless LAN in the office is also security protected

Voice Calls Security

• Authorization for use of VoIP lines and is provided on a need or project basis
• ACD reports are generated on a weekly basis and analyzed
• VoIP is password protected