CRM is an acronym of Customer Relationship Management which is a business philosophy
that involves the efforts of building a relationship with the customers to increase
customer satisfaction and enhance the business arena. CRM is all about finding,
acquiring and retaining customers and raising customer loyalty for the brand.The
task of finding, acquiring and retaining customers is a bigger challenge than ever
before for companies in all industries. By systematically obtaining, maintaining
and sharing it across all customer touch points, business must make the most of
information available via customer interactions. Many organizations are adopting
industry-accepted business model and best practices to maximize returns from their
customer relationships, and the customer information they acquire.
- CRM helps an enterprise to identify and target the most promising customers, manage
marketing campaigns and generate quality leads.
- It helps to identify the most beneficial customers and improve business.
- It maximizes the customer satisfaction and retains them for longer period.
- It simplifies marketing processes and helps the staff to close deal faster
- It collects vital data, like customer details and order histories
We are an expert of de facto CRM software like Microsoft Dynamics CRM and Sugar
CRM that help you manage your customers in a better way.
MS Dynamics CRM can meet all the business needs be it simple or complex with its
capacity of integration. It gives you complete information of your customer that
you can share with your departments and enhance sale. It is designed to meet the
requirements of integration that can streamline your business process beyond your
system edges. It enables you to integrate with your accounting and manufacturing
departments to share up to date information. MS dynamics CRM has five core module
components that deal with your business needs of sales, marketing, customer services,
analyses and workflow management.
We provide customized solutions to our clients which help them improve their Customer
Relationship. Our CRM services include:
- Developing CRM from scratch or as a software development
- CRM integration and testing
- Enterprise CRM Consulting
- CRM Implementation
Sunsha Solutions provides effective CRM solutions with Microsoft Dynamics CRM and
Sugar CRM. We believe that the ROI from CRM implementation is very crucial and so
we offer CRM software considering it. The value adding element in our services would
be planning and execution.
We have acquired a CRM implementation expertise by collaborating with the clients
across the globe in various industry verticals like telecommunication, high-tech,
banking, and insurance, manufacturing, consumer goods etc to execute CRM initiatives.
Sunsha gives its CRM clients the advantages of:
- Proven deployment and change management methodologies
- Suite of in-house tools
- Domain experience
contact us at email@example.com.